Internal calls:
Between all Phases of La Cala Hills are free together with calls to Las Lomas (prefix 224) and El Limonar (prefix 226).

How do I make an internal call?
To make a call within La Cala Hills press 2, then the number of the phase followed by the number of the apartment.

What other services are offered?

Security Line:
J. L.Satel are able to provide a dedicated security line with direct connection to a 24hour service.

Check in-Check out service:
If you want to provide a telephone in a rental apartment J. L. Satel can arrange for a bill to be prepared for a defined period. You need to give them 2 days notice of the tenant's date of arrival and date of departure.

Empty Property:
If your apartment is going to be unoccupied for more than a month and no more than six months, J L Satel can arrange a 33% discount on charges for monthly line rental and monthly maintenance. You need to advise them of the dates you would like to exercise this facility.

Where can I contact J. L. Satel?

Telephone : 952 663 647
Fax : 952 586 302
E-mail : admin@jlsatel.com
 

Internal calls:
Between all Phases of La Cala Hills are free together with calls to Las Lomas (prefix 224) and El Limonar (prefix 226).

How do I make an internal call?
To make a call within La Cala Hills press 2, then the number of the phase followed by the number of the apartment.

What other services are offered?
Security Line:
J. L.Satel are able to provide a dedicated security line with direct connection to a 24hour service.
Check in-Check out service:
If you want to provide a telephone in a rental apartment J. L. Satel can arrange for a bill to be prepared for a defined period. You need to give them 2 days notice of the tenant's date of arrival and date of departure.
Empty Property:
If your apartment is going to be unoccupied for more than a month and no more than six months, J L Satel can arrange a 33% discount on charges for monthly line rental and monthly maintenance. You need to advise them of the dates you would like to exercise this facility.

Where can I contact J. L. Satel?

• Telephone : 952 663 647
  Fax : 952 586 302
  E-mail : admin@jlsatel.com

ADSL (Internet)

All apartments have an internet outlet in the wall. It is placed next to one of the phone outlets. The internet is provided as a community service and is paid as part of the community fee.
By connecting the PC to the outlet with a standard net-cable (a phone cable does not work here), you should be ready. It should not be necessary with any special setup at the PC.

Speed:
Currently (November 2007) the speed is 2048/256 Mbit/Sec (down/up). Owners needing higher speed can buy a speed upgrade directly from our Internet Service Provider.

Security:
Each apartment is protected by a firewall and each property is isolated from every other property.
VPN (Virtual Private Network) connections should work fine through the Firewall.
In special cases, you may want to allow access from the internet directly to your own PC. In that case, you can ask our Internet Service Provider to open up a specific port in the Firewall for you.

Sending e-mail from an E-Mail Client:
If you use an e-mail client (such as Outlook, Thunderbird or Eudora) you need to specify an Outgoing Mail Server (SMTP). Sometimes, you cannot use the one you use elsewere, because it has been blocked in order to fight spam. Then you may use the following instead:

SMTP Server: smtp.telefonica.net
User ID: calahills$telefonica.net
Password: lacala

The Internet Service Provider:
The community has a 5-year service contract with the company J. L. Satel, based in Fuengirola, to provide internet (and phone) services. This company will also supply the other phases of La Cala Hills with similar services. Satel owns the cables, the central and de-central equipment and is charging the community a yearly rate, independent of usage. The original cost has recently been reduced by 20% after negotiation by Intercala.
In case of Problems: The service contract allows owners to contact Juan Luis from Satel if there is a problem with the internet connection. There is no charge for this. The company will try to fix the problem immediately (can often be fixed directly from their office without the need for being on site). The contact number is currently: 649 97 6042.

Intercom

The Intercom system can be used to between the block entrance and the apartment (Block Intercom), or between the main entrance gate and the apartment (Gate Intercom).
Block intercom:
Each block has a panel each side of the entrance gates displaying the number of each apartment. To contact an apartment simply press the apartment number. This activates the video door opener inside the apartment. The video panel will allow the owner to see who requires access. To open the block gate press the key button on the video door opener.
Please be sure that you know the person you are allowing to enter. Do not allow strangers to enter the block. If you are unsure, call the security guard.
Gate Intercom:
There is an intercom at the main gate which can be used by visitors if the security guard is not at the gate.
To contact an apartment from the Gate Intercom :

• Enter the block number
• Enter the code allocated to the apartment you require
• Press the bell
• A code will appear in the display
• Press that code
• Press the bell again
• The message 'llamando vivienda' will confirm the apartment is being contacted
• You can open the gate from your apartment by pressing the key button on the video door opener.
   

Pools

How many pools do we have?
There are 6 swimming pools - one large and one child pool at the back of blocks 2, 4 and 8.
The big pool at the rear of block 8 is heated.

What hours are the pools open?
Residents are kindly requested not to use the pools before 9am. The pools should not be used after 9pm in the summer months and not after dusk in the winter months.

During the summer months chemicals are added to the pools at 8am and therefore it is unwise to swim before 9am. During the winter months the chemicals are added at 5pm.

Swimming after 9pm can disturb residents and swimming in the dark can be dangerous.

Lifeguard
As none of our pools exceed 200sq meters the information we have received is that a lifeguard is not required.

Pool rules
For the comfort and safety of all residents we would request that the following rules be observed:

• · No ball games
• · No dogs
• · No glass
• · No music
• · No inflatables
• · Shower before entering the pool
• · Put rubbish in the bins
• · Supervise children at all times
• · Return sunbeds to allocated covered area after use

• Water Tests
  During the summer months, June, July and August the pools are tested by an outside laboratory every two weeks and a full report sent to the Administration.

Swimming Pools/Las Piscinas

Notice to Owners - 27 April 2015 - Spanish.pdf

Notice to Owners - 27 April 2015 - English.pdf

                                - - - - -

CARTAINFORMATIVAAENVIARALOSPROPIETARIOS.PDF

Swimming Pools Information.PDF

Reparto de Cuotas Piscina - Swimming Pools Extra Fees.pdf

Padel tennis

Padel Tennis courts are a familiar sight on the Costa del Sol and La Cala Hills Phase 1 has two padel tennis courts of its own - one of which has floodlights for use in the winter months.The Spanish version is similar, but not the same as Paddle Tennis which is widely played in the USA.

Padel Tennis is of Mexican origin, a direct descendant of tennis, but played with a paddle rather than a racquet and on a court much smaller than a tennis court. The main difference is that in Padel Tennis players are surrounded by solid walls or Perspex panels and the game allows the ball to be played off the wall much like in squash. The ball used in Padel Tennis is the same as tennis.

Padel Tennis was invented in 1969 by Mexican, Enrique Corcuera who modified the existing tennis court at his Acapulco home. The sport first spread to Spain and then Argentina and Brazil.

Padel Tennis is primarily a doubles game and the net is set lower than in standard tennis. Scoring is the same as standard tennis and matches are played over three sets.

It is a game that can be played at any age or level of fitness.

• Equipment and Rules
  The community of La Cala Hills Phase 1 has two padel tennis courts for the use of owners and visitors.
• Paddles (Racquets) can be rented from the concierge hut and cost 3 euros each per hour to hire including a ball.
• Paddles cost from 40 euros to buy and the hire charge is to cover the cost of the initial purchase.
• Currently, one court is reserved for children to play football or other ball games. Ball games are not permitted in any other community areas.
• Players are advised that they play at their own risk.
• If your ball goes over the fence please do not walk down the banks to retrieve it.
• Game rules in Spanish can be found here.