La Cala Hills Phase 1

Phone

All apartments are supplied with a telephone line already connected and a telephone number already allocated together with telephone points in the lounge and bedrooms.

Who provides our telephone service?
Our telephone service is provided by J L Satel (the same company who provide the ADSL service) based in Fuengirola.

What is the cost for the telephone service?
The monthly line rental charge is 13.97 euros plus 21% IVA (August 2013)
The monthly maintenance charge is 3.73 euros plus 21% IVA (August 2013)


Costs for telephone calls:

Tarifa Nacional
Packages in Minutes


Internal calls:
Between all Phases of La Cala Hills are free together with calls to Las Lomas (prefix 224) and El Limonar (prefix 226).

How do I make an internal call?
To make a call within La Cala Hills press 2, then the number of the phase followed by the number of the apartment.

What other services are offered?

Security Line:
J. L.Satel are able to provide a dedicated security line with direct connection to a 24hour service.

Check in-Check out service:
If you want to provide a telephone in a rental apartment J. L. Satel can arrange for a bill to be prepared for a defined period. You need to give them 2 days notice of the tenant's date of arrival and date of departure.

Empty Property:
If your apartment is going to be unoccupied for more than a month and no more than six months, J L Satel can arrange a 33% discount on charges for monthly line rental and monthly maintenance. You need to advise them of the dates you would like to exercise this facility.

Where can I contact J. L. Satel?

    Telephone : 952 663 647
    Fax : 952 586 302
    E-mail : admin@jlsatel.com
     

Internal calls:
Between all Phases of La Cala Hills are free together with calls to Las Lomas (prefix 224) and El Limonar (prefix 226).

How do I make an internal call?
To make a call within La Cala Hills press 2, then the number of the phase followed by the number of the apartment.

What other services are offered?
Security Line:
J. L.Satel are able to provide a dedicated security line with direct connection to a 24hour service.
Check in-Check out service:
If you want to provide a telephone in a rental apartment J. L. Satel can arrange for a bill to be prepared for a defined period. You need to give them 2 days notice of the tenant's date of arrival and date of departure.
Empty Property:
If your apartment is going to be unoccupied for more than a month and no more than six months, J L Satel can arrange a 33% discount on charges for monthly line rental and monthly maintenance. You need to advise them of the dates you would like to exercise this facility.

Where can I contact J. L. Satel?

  • Telephone : 952 663 647
    Fax : 952 586 302
    E-mail : admin@jlsatel.com

ADSL (Internet)

All apartments have an internet outlet in the wall. It is placed next to one of the phone outlets. The internet is provided as a community service and is paid as part of the community fee.
By connecting the PC to the outlet with a standard net-cable (a phone cable does not work here), you should be ready. It should not be necessary with any special setup at the PC.

Speed:
Currently (November 2007) the speed is 2048/256 Mbit/Sec (down/up). Owners needing higher speed can buy a speed upgrade directly from our Internet Service Provider.

Security:
Each apartment is protected by a firewall and each property is isolated from every other property.
VPN (Virtual Private Network) connections should work fine through the Firewall.
In special cases, you may want to allow access from the internet directly to your own PC. In that case, you can ask our Internet Service Provider to open up a specific port in the Firewall for you.

Sending e-mail from an E-Mail Client:
If you use an e-mail client (such as Outlook, Thunderbird or Eudora) you need to specify an Outgoing Mail Server (SMTP). Sometimes, you cannot use the one you use elsewere, because it has been blocked in order to fight spam. Then you may use the following instead:

    SMTP Server: smtp.telefonica.net
    User ID: calahills$telefonica.net
    Password: lacala

The Internet Service Provider:
The community has a 5-year service contract with the company J. L. Satel, based in Fuengirola, to provide internet (and phone) services. This company will also supply the other phases of La Cala Hills with similar services. Satel owns the cables, the central and de-central equipment and is charging the community a yearly rate, independent of usage. The original cost has recently been reduced by 20% after negotiation by Intercala.
In case of Problems: The service contract allows owners to contact Juan Luis from Satel if there is a problem with the internet connection. There is no charge for this. The company will try to fix the problem immediately (can often be fixed directly from their office without the need for being on site). The contact number is currently: 649 97 6042.

Intercom

The Intercom system can be used to between the block entrance and the apartment (Block Intercom), or between the main entrance gate and the apartment (Gate Intercom).
Block intercom:
Each block has a panel each side of the entrance gates displaying the number of each apartment. To contact an apartment simply press the apartment number. This activates the video door opener inside the apartment. The video panel will allow the owner to see who requires access. To open the block gate press the key button on the video door opener.
Please be sure that you know the person you are allowing to enter. Do not allow strangers to enter the block. If you are unsure, call the security guard.
Gate Intercom:
There is an intercom at the main gate which can be used by visitors if the security guard is not at the gate.
To contact an apartment from the Gate Intercom :

  • Enter the block number
  • Enter the code allocated to the apartment you require
  • Press the bell
  • A code will appear in the display
  • Press that code
  • Press the bell again
  • The message 'llamando vivienda' will confirm the apartment is being contacted
  • You can open the gate from your apartment by pressing the key button on the video door opener.
     

Who are we ?
Owners' Duties
What do we own ?
Our Neighbours

Clck here for bigger picture

Who are we ?

A counting of the nationality of owners from August 2013 gave the following result:

 

Owners Duties

Article 9 of the Law of Horizontal Property clearly sets out the obligations and duties of all owners. They are:

  • to respect general installations
  • to maintain his own flat to a good standard
  • to allow in his flat any repairs required for the building
  • to allow entry into his flat for a,b,and c.
  • to pay community fees
  • to contribute to the reserve fund which must be at least 5% of the operating budget
  • to observe care in the use of his property and in relations with other owners
  • to notify the Community where communications are to be sent
  • to notify any change of ownership

What do we own ?

Article 3 of the Law of Horizontal Property clearly sets out the terms of separate individual ownership of flats and the joint ownership of the common elements of the building.

"In the system of ownership set forth in Article 396 of the Civil Code, the owner of each flat or business premises shall have:

  • The unique and exclusive ownership rights over an adequately delimited area subject to independent usage, along with the architectural features and all types of installations, apparent or not, which may be included within its boundaries and which serve the owner exclusively, as well as any ancillary property expressly mentioned in the property deed, even when they are located outside the delimited area.
  • Co-ownership, with the other owners of flats and premises, of the remaining common areas, appurtenances and services."
  • In paragraph a) the 'ancillary property' refers to garages and storage space contained in the basement of the building.

This is what we own within the Community of La Cala Hills Phase 1. But there is a bigger picture too - that of the Macrocommunity, in which we will eventually share joint ownership of the common elements contained in this bigger community.

See section entitled 'Macrocommunity' for further details.

We have requested confirmation from the promoter of the actual boundaries pertaining to La Cala Hills Phase 1. To date this information has not been made available to us. Therefore, until we are advised otherwise we will assume that the boundary line of La Cala Hills Phase 1 is the green fence which runs around the perimeter at the top of our site.

 

Our Neighbours

Our immediate Neighbours are La Cala Hills Phases 2 and 3. These are both run as separate and individual communities as are La Cala Hills Phases 4 and 5. There are also La Cala Hills villas.

The community of Las Lomas is completed - telephone calls between any phase of La Cala Hills and Las Lomas are free (see telephone section in Services).